Administrative Team

Meet the Behavioral Associates Administrative Team

Alethia Williams, B.A., Office Manager, Insurance Specialist, Director of Undergraduate Internships, is a highly experienced professional with over a decade of expertise in office administration, patient relations, insurance billing, and providing direct support to senior leadership. She holds a Bachelor of Arts degree from Hunter College and has received her Medical Billing Certification. Driven by a passion for law, she is also actively pursuing her goal of obtaining a JD degree, specializing in Medical Malpractice and Healthcare law.

At Behavioral Associates, where she has worked for approximately ten years, Alethia manages all daily front desk operations, ensures seamless patient care, processes insurance claims, coordinates appointments, onboards new administrative and clinical staff, provides mentorship to multiple undergraduate office interns each semester, and oversees the practice’s social media presence. Furthermore, she directs the IVF Service program, facilitating psychological assessments for numerous In-Vitro Fertilization (IVF) clinics across the country.

In collaboration with Behavioral Associates and Hunter College, Alethia founded H.A.R.L.E.M. (Helping Adolescents Redefine Life, Education, and Mental Health), an organization dedicated to empowering the Harlem community. (https://www.helpingharlem.com/)

Alethia’s additional professional credentials include certifications from the CUNY School of Labor and Urban Studies and HarvardX, demonstrating her commitment to continuous learning and professional development.

Brandon Bernardi, MSEd, BA, Executive Assistant, Director of Office Systems and Social Media, has been with Behavioral Associates since 2018. Currently, he facilitates the daily operations of the company, provides oriented consulting services, manages our referral network, and directs our social media efforts. In addition, Brandon has helped develop and currently manages our digital office management system which possesses features crucial to our clinical and administrative operations. Brandon currently holds a Master’s Degree in Educational Psychology from The College of Saint Rose, and has received a Bachelor of Arts in Social Psychology, with a minor in Political Science, from Hunter College.

Annie Reiner, BA, Research Associate, started out at Behavioral Associates as an intern. Currently, she is a recruiter and administrator for the “Shining New Light on Dementia Treatment” clinical trial. Annie received her Bachelor of Arts from Kenyon College where she majored in Psychology. She plans on going to graduate school to complete a doctorate in Clinical Psychology.

Administrative Interns

Victoria Harris, Administrative Intern, is an undergraduate student at Marist University pursuing her Bachelor of Arts in Psychology as well as Media Studies with a concentration in Film and Television. Outside of the classroom, she has a passion for working out and physical art forms, which has influenced her passion towards healthy outlets for those struggling with mental health issues. She is particularly interested in working with teenagers and adolescents, as well as counseling within a school setting. She wants to branch out and learn more about how technology can play a part in helping those who struggle with mental health issues as well as learn more about children and adults who struggle with those issues as well.

Alessia Jaeger, Administrative Intern, is joining the Behavioral Associates team as a summer intern. She graduated Spring 2025 from Marist University with a Bachelor of Arts Degree in Psychology. She was an active member of the Psychology Club for three years. She is particularly interested in Dialectical Behavioral Therapy (DBT), as well as Neurofeedback. Alessia enjoys working with children, hoping to become a DBT therapist in her future.

Samuel Reiner, Administrative Intern

*Photos Credit: Mad Shots Photography