Administrative Team

Meet the Behavioral Associates Administrative Team

Alethia Williams, B.A., Office Manager, Insurance Specialist, Director of Undergraduate Internships, is a highly experienced professional with over a decade of expertise in office administration, patient relations, insurance billing, and providing direct support to senior leadership. She holds a Bachelor of Arts degree from Hunter College and has received her Medical Billing Certification. Driven by a passion for law, she is also actively pursuing her goal of obtaining a JD degree, specializing in Medical Malpractice and Healthcare law.

At Behavioral Associates, where she has worked for approximately ten years, Alethia manages all daily front desk operations, ensures seamless patient care, processes insurance claims, coordinates appointments, onboards new administrative and clinical staff, provides mentorship to multiple undergraduate office interns each semester, and oversees the practice’s social media presence. Furthermore, she directs the IVF Service program, facilitating psychological assessments for numerous In-Vitro Fertilization (IVF) clinics across the country.

In collaboration with Behavioral Associates and Hunter College, Alethia founded H.A.R.L.E.M. (Helping Adolescents Redefine Life, Education, and Mental Health), an organization dedicated to empowering the Harlem community. (https://www.helpingharlem.com/)

Alethia’s additional professional credentials include certifications from the CUNY School of Labor and Urban Studies and HarvardX, demonstrating her commitment to continuous learning and professional development.

Brandon Bernardi, MSEd, BA, Executive Assistant, Director of Office Systems and Social Media, has been with Behavioral Associates since 2018. Currently, he facilitates the daily operations of the company, provides oriented consulting services, manages our referral network, and directs our social media efforts. In addition, Brandon has helped develop and currently manages our digital office management system which possesses features crucial to our clinical and administrative operations. Brandon currently holds a Master’s Degree in Educational Psychology from The College of Saint Rose, and has received a Bachelor of Arts in Social Psychology, with a minor in Political Science, from Hunter College.

Annie Reiner, BA, Research Associate, started out at Behavioral Associates as an intern. Currently, she is a recruiter and administrator for the “Shining New Light on Dementia Treatment” clinical trial. Annie received her Bachelor of Arts from Kenyon College where she majored in Psychology. She plans on going to graduate school to complete a doctorate in Clinical Psychology.

Administrative Interns

Keira Thornton, Administrative Intern, is an undergraduate student pursuing her Bachelor of Arts in Psychology with a minor in Cognitive Science and Studio Art. Outside of the classroom, Keira is on the board of the Student Programming Council, where she works on marketing events for Marist. She is also a member of Psi Chi, the Psychology Honor Society. Keira enjoys working with children, and is interested in developmental psychology and neuroscience. She is also interested in the role of technology in counseling, and hopes to work in the neuropsychology field in the future.

Emily Tibbetts, Administrative Intern, is an undergraduate student at Marist University pursuing her Bachelor of Arts in Psychology as well as minors in Cognitive Science and Global Studies. On campus, she serves as chapter president of Psi Chi, the International Honor Society in Psychology, and conducts research as a member of a cognitive science lab. Emily is looking forward to returning to the annual Eastern Psychology Association conference, where she will present her research on colored light and recognition memory. Outside of academics, Emily has years of experience working with children and hopes to contribute to medication-free solutions for youth and other sensitive groups. During her time at Behavioral Associates, she is interested in further exploring therapy options for children and gaining a deeper understanding of what treating children looks like in today’s quickly evolving world.

Samuel Reiner, Administrative Intern

*Photos Credit: Mad Shots Photography